Privacy Policy

Your privacy and data protection are our top priorities

Last updated: January 2024

Introduction

Yorion Flarestorm Architecture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when:

  • Expressing interest in obtaining information about us or our services
  • Participating in activities on our website
  • Contacting us for architectural design services
  • Requesting quotes or consultations

Personal information may include:

  • Name and contact information
  • Email address and phone number
  • Property address and project details
  • Financial information for project quotes

Automatically Collected Information

We may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring website and search terms
  • Device information and operating system

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our architectural services
  • Processing and managing project consultations
  • Communicating with you about your projects
  • Sending you updates about our services and portfolio
  • Improving our website and service offerings
  • Complying with legal obligations and regulations
  • Protecting against fraudulent or illegal activities

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

  • 3D visualization and rendering services
  • Building permit and approval processes
  • Project management and coordination
  • Website hosting and maintenance

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

  • Unauthorized access or disclosure
  • Alteration or destruction
  • Loss or misuse

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project-related information may be retained for:

  • Active projects: Duration of project plus 7 years
  • Consultation inquiries: 2 years from last contact
  • Marketing communications: Until you unsubscribe

Your Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to request deletion of your information
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:

  • Essential cookies for website functionality
  • Analytics cookies to understand website usage
  • Marketing cookies for targeted communications

You can control cookie preferences through your browser settings, but disabling certain cookies may affect website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Sending email notifications for significant changes

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Questions About This Privacy Policy?

If you have any questions about this Privacy Policy or our data practices, please contact us:

1247 Queen Street West
Toronto, ON M6K 1L6
Canada